If this won’t work, restart your computer and printer, unplug any wired connections and plug them back before the reboot is finished.
If the printer queue is still stuck, you can go to the Printer menu and click Cancel All Documents. Step 3: Choose the problematic file and cancel it. Step 2: Select your printer and click Open queue. Step 1: Go to Settings > Devices > Printers & scanners. To remove a print job in Windows 10, you need to follow these steps: How to Simply Cancel Print Job Windows 10 Tip: If you encounter an error like “another computer is using the printer” when using a printer, what should you do? Get solutions from this post - How to Resolve the “Another Computer Is Using the Printer” Error.
